Terms of Service

Effective July 29, 2026

These terms govern use of Jolly Phone's AI phone-answering service by business clients. By subscribing, you agree to them.

What the service is

Jolly Phone provides an AI virtual assistant that answers calls to your business number, collects caller information, and delivers structured summaries to you by email, messaging integrations, and a web dashboard. The assistant discloses to callers that it is an AI and that calls may be recorded.

What the service is not

Your responsibilities

Reliability

We build for continuous availability, and we monitor delivery and alert on failures. The service nevertheless depends on third-party telephony, hosting, and AI providers, and we cannot guarantee uninterrupted operation or that every call is captured perfectly. Speech recognition and AI summaries can contain errors; call recordings are retained so details can be verified.

Billing and cancellation

Service is billed monthly at the rate agreed when you sign up. You can cancel anytime with notice to us; service ends at the close of the paid period. We may suspend service for non-payment or misuse.

Liability

To the extent permitted by law, Jolly Phone's total liability for any claim relating to the service is limited to the fees you paid in the three months before the claim arose. We are not liable for indirect or consequential damages, including lost business from a missed or inaccurate message.

Changes

We may update these terms; meaningful changes will be communicated to active clients. These terms are governed by California law.

Contact

hello@jollyphone.com